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Russ & Daughters

179 E. Houston St., New York, NY, 10002
nr. Orchard St.
212-475-4880

Avg. Rating

Service:	4
Selection:	7

"Mixed Reviews"

Average Reader Rating on a Scale of 10.

33% would go back.

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Displaying 1-3 of 3

RUDEST CUSTOMER SERVICE!

By difroma5 on 6/21/2012

Overall Rating: 2
Service: 1
Selection: 3
No, I would not go back!

RUDEST customer service ever. I ordered a bagel and was looking at chocolates on the other side thinking what to order from there. They have separate stations. It was 95 degrees outside! I asked the guy behind the chocolates for a cup of water while i was waiting. He refused me, even though they give you a cup of water when you ask. I asked again. He refused again in the most RUDEST manner. Honestly when you are paying 10 bucks a bagel, you would expect people to a least be nice to you and not scream at you. The bagels are good, but really not worth such disrespect, bc the guy literally looked at me like i was nothing and he was so cool, all because russ and daughters is really popular on the lower east side. NOT COMING BACK definitely! Obviously I didnt buy chocolates after that!

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13 out of 30 people found this review helpful.

Awful service

By rjsella on 6/17/2009

Overall Rating: 4
Service: 1
Selection: 7
No, I would not go back!

While visiting NJ from Maryland over the weekend, we took a detour and drove into Manhattan in order to purchase a few items from Russ & Daughters as it was about to close. My wife ran in quickly from our car, followed by my cousin and her husband. Upon entering, she was offered to be served. At that moment, another employee appeared and requested that my wife, my cousin and her husband leave the store immediately since it was past closing hours. When he was not pleased with their pace, he demanded that they move faster.

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91 out of 183 people found this review helpful.

The best dried fruit

By ks91 on 6/6/2007

Overall Rating: 10
Service: 10
Selection: 10
Yes, I would go back!

This place has the best dried fruit I've ever had. There is a huge selection and the fruits are not the dry, hard things you buy in a bag at the grocery store. My favorite are the peaches. I've never even had the smoked salmon, but I go almost weekly for the fruit. They also make fantastic gift baskets.

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225 out of 537 people found this review helpful.