All Reader Reviews of...

Schneider's Juvenile Furniture

41 W. 25th St., New York, NY, 10010
nr. Sixth Ave.
212-228-3540

5.8

"Mixed Reviews"
Average Reader Rating
on a Scale of 10

50%	Would you go back?
25%	Do you go there for bargains?
50%	Do you go there to buy gifts?

Quality:	7.0
Service:	5.3
Selection:	6.0
Value:	6.0

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Showing reviews 1 through 4 of 4

Poor customer service

nqn from 10007 | Posted on 12/9/09

Overall Rating: 3 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	(NA)
Service:	1
Selection:	5
Value:	5

I have to agree with the prior reviewer about the misleading information given by the owners. We were told that our purchase would come in 3-4 weeks. It has been 4 weeks and the owners are not returning our phone calls. I believe they gave us a false delivery time to ensure our purchase, but now they are blaming it on the company and claim they cannot contact the company. Furthermore, they demanded payment in full at time of purchase. Poor customer service. Will not shop here in future. At least stores like Buy Buy Baby provide "loaners" and such.

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1 out of 2 people found this review helpful.

Crooks - Buyer Beware...

ibnyc123 from 11229 | Posted on 12/16/08

Overall Rating: 1 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	3
Service:	1
Selection:	3
Value:	1

I purchased baby furniture from Schneider's a few months ago and wanted to warn others about this store. Beware of a few things - they state that the furniture will be available much sooner than it really is (it took twice as long) and they also promised free delivery on one of the items (and they later refused to honor this part of the agreement). The owners Lorraine and Alan are crooks and will do anything to get your business. Beware and shop elsewhere, regardless of the price difference. The hassle of dealing with them is just not worth it.

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3 out of 4 people found this review helpful.

As good as it gets...

danx | Posted on 5/15/05

Overall Rating: 9 (Highly Recommended)

Would you go back?	Yes
Do you go there for bargains?	Yes
Do you go there to buy gifts?	Yes

Quality:	9
Service:	10
Selection:	7
Value:	8

My wife and I went into the store this weekend and found the staff to be welcoming, informative and helpful. Our questions were all answered and they gave us plenty of time and room to discuss our own own ideas and try out opening and closing the gear without hovering. The selction is pretty good, but I would not go here if I were looking for an under $200 crib. There are some bargains some things can be found cheaper elsewhere. Overall a really good, relaxed experience. I find Buy Buy to be crowded and at times shoppers compete for the attention of the sales staff or because of the crowded nature of the stroller area become discourteous. We had no such issues at Schneider's. We will go back and likely buy our crib and or stroller there.

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62 out of 129 people found this review helpful.

Great selection and great individualized help.

hunterw | Posted on 12/29/04

Overall Rating: 10 (Highly Recommended)

Would you go back?	Yes
Do you go there for bargains?	No
Do you go there to buy gifts?	Yes

Quality:	9
Service:	9
Selection:	9
Value:	10

I've been going to schneider's for many years. I find the service to be excellent and everyone there is most helpful. They are honest and that's why I go there. I went in for a car seat and they suggested a booster seat. I saved over 100 dollars.I trust what they recommend.I've always bought my strollers there and they service them. Their prices are good and sometimes they are cheaper than the big stores. Everyone that I have recommended to this store has had a positive experience.

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68 out of 135 people found this review helpful.