By janewarshaw1942 on 5/15/2011
Re the Searle on Third Ave btw 74th and 75th. I bought a coat that I was told fit me perfectly. I was unsure but trusted the salesperson's advice. When I got it home my daughter and close friends told me it looked ridiculous me... way too big. It was pretty expensive and I had been ambivalent but the salesperson offered to give me a small discount. When I returned the coat I was told that discount meant I couldn't get the cost credited back to my credit card but had to have a large store credit to a store I NEVER WANT TO GO INTO AGAIN. I've never had such a terrible time in any store. THEY REALLY DON'T CARE ABOUT THEIR REPUTATION IN THE NEIGHBORHOOD OR WITH ANY CUSTOMERS. Bring a friend to get another opinion when you shop there. Better yet, save yourself a lot of grief and shop elsewhere. THEY ARE THE WORST.
By 281001 on 12/28/2008
No concept of customer service. Brazenly dishonest, with the goal of swindling every penny out of your wallet.
By britu on 2/18/2003
The sheepskin coats here are good quality and not bad price. Sweaters, etc are pricey but fun. Service is fair.