Good Pies, but Very Unreliable & Unprofessional

tingleboy2 from 10039 | Posted on 7/10/09

Their pies are excellent, so while I would like to write a great review about the Sweet Chef bakery, sadly, I cannot because their business practices are awful... The Sweet Chef bakery is TOTALLY unreliable!!! If you are in the neighborhood and want to pick up a pie they currently have on display, you will be in for a treat. Whatever is on hand at their store, will be well made and very tasty. Unfortunately, that is the extent of their worthiness. NEVER, NEVER, NEVER under any circumstances order a pie, cake, or any other form of dessert from them for a special occasion where timeliness is important. They have a 2 days in advance policy for special orders, and most of their better products require a special order. No matter how many times you call to confirm, your order will be either be late, wrong or most likely forgotten. No apology will be offered, merely pitiful excuses for why they couldn't hold up their end. Great for a snack on the go, but their lack of professionalism here prevents me from recommending them for more serious pastry needs.

Did you find this review helpful?

5 out of 7 people found this review helpful.