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All Reader Reviews of...

Tender Buttons

143 E. 62nd St., New York, NY, 10065
at Lexington Ave.
212-758-7004

Avg. Rating

8
Service: 6
Selection: 9
"Recommended"

Average Reader Rating on a Scale of 10.

71% would go back.

Write your own review

Lovely shop, lovely staff

By Sophiaa on 2/15/2009

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Came to New York with the address of this shop in hand, hoping to find tiny buttons to embellish needlepoint. Was not disappointed! The shop itself is a little gem, and the staff were friendly, pleasant, and helpful. I found just what I wanted, and more. The buttons are not inexpensive, but they are made from beautiful, durable material, with many special touches. I'll enjoy working stitching my purchases onto projects, and look forward to collecting more on my next visit to this wonderful shop in this fantastic city!

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111 out of 209 people found this review helpful.

One of the best stores in NY

By Parisnight on 1/6/2009

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Known of this store for years, haven't been there in over 20. Took my two little girls in this weekend and we were all treated extremely well. What a great place!!!!

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119 out of 219 people found this review helpful.

Wonderful buttons, snotty unhelpful staff

By Jane_Jane on 1/2/2009

  • Overall Rating: 6
  • Service: 1
  • Selection: 10
  • Yes, I would go back!

The experience of buying (a vast array of beautiful) buttons at Tender Buttons is completely ruined by the rudeness of the staff. I felt I was inconveniencing the staff-members I asked questions of; they were snappy and unwilling to help. These people don't even know the meaning of the term 'customer service'. Although I found the buttons I wanted I won't particularly enjoy going back to buy more.

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88 out of 164 people found this review helpful.

Heard It Was Lovely and It Was Sew True

By mscorlett on 4/27/2008

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

One of the most lovely experiences that I had while visiting NYC was the part of an hour spent in this cubby hole of beauty nestled in just a few blocks east of Central Park. Our trip would not have been complete without our moments spent among the buttons. Our entire family highly recommends visiting Tender Buttons.

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84 out of 162 people found this review helpful.

Awful, awful experience

By nycconsumer on 4/14/2008

  • Overall Rating: 5
  • Service: 1
  • Selection: 8
  • No, I would not go back!

I can guarantee two things if you choose to visit this shop - (i) to find an inventory, albeit expensive, that is fairly extensive and (ii) to be treated like garbage. Without a doubt, this is the worst retail experience I have had in the city. The woman whom I encountered, who turned out to be the manager, was nasty AND unhelpful. She did not get out of her chair when I asked for recommendations for buttons for my coat. I was told to "just look around." When I tried to show her a picture of the same coat, she said, "why are you showing me this?" When I asked to speak with the manager, she informed me she was the manager and that my complaint was a result of "misunderstanding." How kind of her. I would suggest to the owner to fire this woman, as she has ruined twice for me a store that is a real gem in terms of offerings. Based on the other views, clearly I am not alone

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150 out of 334 people found this review helpful.

love for buttons and love for new york city

By joyradish on 12/17/2007

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Perfect in every way - beautiful buttons curated as in a museum, boxes and tables and picture frames full of buttons, buckles, large, small, antique, unique, foreign, adorable . . . Anyone who loves buttons, sewing, art, costume, history, New York City, Lexington Avenue, life, adventure, experience, and all that - will worship Tender Buttons! If you don't love it, you don't know.

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126 out of 240 people found this review helpful.

Worst Customer Service in Manhattan

By sop on 12/16/2007

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

This is the absolute worst experience you will ever have. They close the store before the time indicated on their door. You are treated poorly by a 60 year old angry and nasty woman who thinks that it is alright to treat customers poorly. The button selection is ok and very expensive. They donot let you select your buttons so you can end up with damaged buttons and pay the full price for it...I will never go back there it is awful and it is not right to treat people that way.

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220 out of 337 people found this review helpful.

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