- READER REVIEWS
All Reader Reviews of...
143 E. 62nd St., New York, NY, 10065
at Lexington Ave.
Lovely shop, lovely staff
By Sophiaa on 2/15/2009
Came to New York with the address of this shop in hand, hoping to find tiny buttons to embellish needlepoint. Was not disappointed! The shop itself is a little gem, and the staff were friendly, pleasant, and helpful. I found just what I wanted, and more. The buttons are not inexpensive, but they are made from beautiful, durable material, with many special touches. I'll enjoy working stitching my purchases onto projects, and look forward to collecting more on my next visit to this wonderful shop in this fantastic city!
One of the best stores in NY
By Parisnight on 1/6/2009
Known of this store for years, haven't been there in over 20. Took my two little girls in this weekend and we were all treated extremely well. What a great place!!!!
Wonderful buttons, snotty unhelpful staff
By Jane_Jane on 1/2/2009
The experience of buying (a vast array of beautiful) buttons at Tender Buttons is completely ruined by the rudeness of the staff. I felt I was inconveniencing the staff-members I asked questions of; they were snappy and unwilling to help. These people don't even know the meaning of the term 'customer service'. Although I found the buttons I wanted I won't particularly enjoy going back to buy more.
Heard It Was Lovely and It Was Sew True
By mscorlett on 4/27/2008
One of the most lovely experiences that I had while visiting NYC was the part of an hour spent in this cubby hole of beauty nestled in just a few blocks east of Central Park. Our trip would not have been complete without our moments spent among the buttons. Our entire family highly recommends visiting Tender Buttons.
Awful, awful experience
By nycconsumer on 4/14/2008
I can guarantee two things if you choose to visit this shop - (i) to find an inventory, albeit expensive, that is fairly extensive and (ii) to be treated like garbage. Without a doubt, this is the worst retail experience I have had in the city. The woman whom I encountered, who turned out to be the manager, was nasty AND unhelpful. She did not get out of her chair when I asked for recommendations for buttons for my coat. I was told to "just look around." When I tried to show her a picture of the same coat, she said, "why are you showing me this?" When I asked to speak with the manager, she informed me she was the manager and that my complaint was a result of "misunderstanding." How kind of her. I would suggest to the owner to fire this woman, as she has ruined twice for me a store that is a real gem in terms of offerings. Based on the other views, clearly I am not alone
love for buttons and love for new york city
By joyradish on 12/17/2007
Perfect in every way - beautiful buttons curated as in a museum, boxes and tables and picture frames full of buttons, buckles, large, small, antique, unique, foreign, adorable . . . Anyone who loves buttons, sewing, art, costume, history, New York City, Lexington Avenue, life, adventure, experience, and all that - will worship Tender Buttons! If you don't love it, you don't know.
Worst Customer Service in Manhattan
By sop on 12/16/2007
This is the absolute worst experience you will ever have. They close the store before the time indicated on their door. You are treated poorly by a 60 year old angry and nasty woman who thinks that it is alright to treat customers poorly. The button selection is ok and very expensive. They donot let you select your buttons so you can end up with damaged buttons and pay the full price for it...I will never go back there it is awful and it is not right to treat people that way.
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