New York Magazine

Skip to content, or skip to search.

Skip to content, or skip to search.

Home > Shopping > Verve

All Reader Reviews of...

Verve

282 Columbus Ave., New York, NY, 10023
nr. 73rd St.
212-580-7150

Rude and snobby service trumps beautiful merchandise.

By kem2110 on 4/27/2009

  • Overall Rating: 6
  • Service: 1
  • Selection: 10
  • No, I would not go back!

Since when, in the midst of a recession, is it OK for a salesperson to tell a customer "it is only $20" for what was once "free repair" of a necklace that has broken on its own twice since purchase for over $300 only eight months ago? The selection at this place is to-die-for, but I am sure the owner could find staff with more class and grace than the obnoxious ones I spoke to on the phone. The girls were bitchy and should check their egos before they call a customer. Also, I recommend never telling a customer that it is "the customer's responsibility" to cover repair costs because "buyer beware" - how about you, the STORE, stand by your product and chase down the designer who is too cheap to use real metals for their jewelry, for the $20 repair fee. I will never buy something there again.

Did you find this review helpful?
Yes No Request Removal
71 out of 128 people found this review helpful.

Add Comment

You will be prompted to sign in with your NYMag or
Facebook account.

  awful average excellent
1 2 3 4 5 6 7 8 9 10
Service
Selection
Would you go back?

Some Hints:

  • The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
  • If it's helpful to compare one place to another, go for it.
  • Come up with clever, funny, pithy subject lines, and write in the first person.
  • Don't forget to read the user rating guidelines and rules.
CloseUpdating your review
By
| Not you?
Advertising
    [Could not open include /publish/nymag//daily/fashion.feeds.thecut.cut-listings.html]
The Cut Newsletter

Advertising
Advertising