14 E. 60th St., Ste. 606, New York, NY, 10021
nr. Fifth Ave.
By Bklyn28 on 8/17/2015
Owner is rude, dishonest, and unwilling to acknowledge that her sales associate advised the wrong dress size after taking my measurements. She somehow pinned this mistake on me and claimed that the associate recommended the correct size and I insisted on a smaller size!! Thanks to their shady "contract" rule, I knew that once I signed that contract all responsibility rested on me. However, when I signed that contract, agreeing to the size the associate recommended, I thought I was agreeing to the correct size! What was the point of going in for measurements if I'm being penalized for listening to the associate's recommendation? Hanlin just lost thousands of dollars in future sales (my many friends will certainly not be shopping here) because she was unwilling to lose $300 to correct her associate's misguidance. She refused to order the correct, larger, size unless I first paid for the second dress, which I refused to do. I understand that her contract policy serves to protect her company, but aside from that, her attitude towards her customers is unacceptable. At a minimum she could have apologized that the bride were facing this awful dilemma, instead of being needlessly accusatory. It seems that once they have your credit card they are done helping you! I'm now stuck in a bind with a dress that is too small. Unfortunately for all parties, the bride absolutely regrets choosing this unprofessional company to work with.
By meyer on 8/16/2008
I went to the Wedding Library with 8 of my bridesmaids to look at Thread dresses and couldn't have been happier! The dresses look incredible (my girls are not easy to please either). The salesperson was so helpful and nice and made it super easy to order. Great atmosphere!
By Cece on 8/22/2008
I had no idea this place existed but I was so happy to have stumbles upon it. I was walking down 78th street and saw this cute brownstone tucked away so I swung in to get an idea of what they had. They had a HUGE selection of bridesmaid dresses and invitations! I can't wait to go back with my mom.. such a fabulous place!
By toniasteck on 8/29/2008
I bought a bridesmaids dress for my teenage daughter for my sister's wedding. When the dress came, it was one size two small as I measured incorrectly. I was going to try to have it altered, but I called up the wedding library up to see if there was anything they could do. They checked the size on the sample which was exactly the size I needed and offered to swap dresses with me! They sent the dress to me overnight and I sent back the one I had bought so they could use it for their sample. The salesperson I worked with was extremely helpful and friendly. I only had two weeks until the wedding when I discovered the dress was too small and the Wedding Library really helped me solve my crisis! I am so glad we used them for the dresses and highly recommend them.
By nyc181 on 9/9/2008
I went to Vera Wang who barely helped us and not to mention the dresses were horrible with the exception of one or two. After our appointment, we went over to the Wedding Library right around the corner. What a night and day experience. The saleswoman was amazing (she was also engaged!) and had great advice and suggestions. They have a huge selection of dresses - the hardest part was choosing!
By kateee23 on 12/2/2008
I went to the Wedding Library this past Saturday and had such a refreshing experience. This was my 4th appointment of the day, I was running about 20 minutes late and luckily they were still able to accommodate me. I found 2 beautiful dresses (loved the group discount, my girls will love me for that), I will be bringing my maid of honor back next week to make the final decision. Also the woman working in stationery was amazing! The shop was so cute, and was full of great wedding stuff. I would recommend The Wedding Library to any bride.
By mancuso23 on 3/13/2009
I came here to see the Amsale bridesmaids dresses, but I couldn't believe everything that goes on there. There were a bunch of floors with the cutest stuff - I was in bridal overload. I got a great photographer and cute cards through them too. Great place - check it out ladies!
By visenverite on 7/21/2011
Having searched the entire city for bridesmaid dresses my girls would actually wear, I was at my wit's end when my friend recommended me to The Wedding Library. They carry the full range of Amsale and Monique Lhuillier dresses, which are not only gorgeous but also affordable. My consultant steered me in the right direction as there are just so many dresses to choose from. We were able to narrow it down to a few choices and all my bridesmaids get to wear their own style (love!). My consultant made the entire ordering process so smooth and easy for my 10 (yes 10!) bridesmaids. Having been a bridesmaid before, and now a busy bride planning her own wedding, this was such a relief! I would recommend booking your appointment early, since they tend to get fairly busy on the weekend. Thank you so much!
By EffieMarie on 6/4/2011
The Wedding Library was extremely pleasant, and very helpful with selecting the prefect dresses for my wedding! The staff was very knowledgable about their products, and very accomedating for my large group! They definately have the best selection of bridesmaid's dresses in NYC. Have not had any issues as some of the other reviews! I had an amazing experience and really appreciated the staff's help and recommendations! A++!
By khdh9812 on 1/24/2014
I had such a wonderful experience at Claudia Hanlin's Wedding Library. I was married last November and made an appointment to look at bridesmaid dresses. They had a wide variety to choose from and the staff was very helpful! I would definitely recommend them to anyone who is soon to be married!