100 person poll

100-Person Poll: Citi Bikers Edition

Julie Iovine returns a Citi Bike to a docking station in Union square on May 29, 2013 in New York City. Citi Bike, the long awaited bike sharing program that launched over the Memorial Day weekend in New York, provides 6,000 bikes which are available for short-term rental at 330 stations in Manhattan below 59th Street and parts of Brooklyn. Until June 2nd only members of the Citi Bike program can use the bikes. The bikes will rent daily for $9.95 (plus tax ) or weekly for $25 and will be limited to trips of 30 minutes each. More than 16,000 people have signed up to be members so far.
Docking a Citi Bike. Photo: Spencer Platt/Getty Images

By now, everyone has heard, or read, one or more anecdotal reviews about Citi Bike. It rides too slow; it rides fast enough. It’s impossible to dock; it docks just fine. Who to believe? What is the Truth? There was only one way to find out: send our interns out to various Citi Bike stations around the city to survey 100 people who have actually taken a spin on the things. And that’s what we did. Here are the results. 

For our first question, we simply wanted to know what our Citi Bikers thought of the overall experience. Nobody hated it!

Fine, Citi Bike is good-to-great, but is it worth the money? The Powers That Be have determined the privilege of using Citi Bike is worth $95 a year. (You can also buy monthly or daily passes, but $95 is by far the best bang for your buck.)

The New York Post has been a nonstop source of complaints from people who have had difficulties renting or returning their Citi Bikes. And, indeed, it does appear that there’s some room for improvement in there. 

By design, the Citi Bike is not among the world’s most agile bicycles. It’s a utilitarian piece of equipment meant to get you from point A to point B. A majority of Citi Bikers don’t seem to mind.* 

We were curious to see how the rest of the city has been responding to this novel contraption in their streets. People are being less dickish than we would have expected. 

Finally, we wanted to know if people minded that they were basically paying for the opportunity to pedal an advertisement for Citibank around the city. Not enough to stop doing it, apparently. 

Ashley Collman, Bridget Read, Neha Sharma, Sam Sontag, Lauren Duca, and Katie Zavadski contributed to this piece. 

*The pie chart in question four originally mismatched responses to their values. It has been fixed.