After the recent high-profile spate of so-called shop-and-frisk incidents at stores such as Barneys and Macy’s, and the subsequent high-profile meetings with the Rev. Al Sharpton, everyone pretty much had to come up with something to show they were making progress. The result: a “customers bill of rights” that expressly prohibits profiling by “race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, ancestry, appearance, or any personal or physical characteristics.” Most stores have a policy to this effect, the New York Times points out. Now they’re posting it on the wall. The gesture falls flat for actor Robert Brown, who was detained at Macy’s in October after he bought an expensive watch. He told the Times: “We don’t believe that this is a solution. We’re moving forward with our lawsuit.”
