Harvard Professor Is Sorry for Overreacting to a $4 Chinese-Food-Order Discrepancy

Photo: Ester Dyson/flickr

After asking for a few days to decide the proper manner for handling a dispute over $4 in a Chinese-food order, Harvard Business School professor Ben Edelman has come to a conclusion: He’s sorry.

Edelman apologized with a brief post on his website on Wednesday:

Many people have seen my emails with Ran Duan of Sichuan Garden restaurant in Brookline. Having reflected on my interaction with Ran, including what I said and how I said it, it’s clear that I was very much out of line. I aspire to act with great respect and humility in dealing with others, no matter what the situation. Clearly I failed to do so. I am sorry, and I intend to do better in the future.

I have reached out to Ran and will apologize to him personally as well.

That’s a different tune from the emails, which went on and on — long after the restaurant apologized and offered to give him four bucks. Let’s hope Edelman’s actually sorry and not just sorry he got caught.


Harvard Professor Is Now Sorry for Rude Emails