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We Ordered 9 Snake Plants for Our Office to Find the Best Places to Buy Houseplants Online

One of the nine snake plants we ordered. Photo: Courtesy Leon and George

It’s become as easy to buy a plant online as it is to order a new pair of sandals or a book, and as a result, there’s been something of an explosion in the number of places to buy plants on the internet. We’ve used Amazon’s Plants Store before, but we wanted to find out, once and for all, if some of the other, direct-to-consumer (often more expensive) options are actually worth it. So we dug deep and ended up ordering nine snake plants from nine different online greenery and plant retailers.

A bit about our methodology: We focused on merchants that sell houseplants and indoor plants, rather than flower bouquets or garden shrubbery. That’s also why we excluded succulent-only shops. To be included in our testing, the retailer must ship nationally and, finally, the potted plant must be delivered to your home, not a nursery or secondary pickup point. After narrowing the field to nine vendors, we combed through their inventories to find a control for this experiment, one type of plant that we could order from each for ease of comparison. The only houseplant sold at all of them was the snake plant, which was fine by us. It’s a low-maintenance plant that we’ve written about before because, according to experts, it’s an excellent plant for the office.

Our line-up of nine snake plants, ready for review. Photo: Maxine Builder

With that, we placed our orders and kept notes as the snake plants trickled in to the office over the next two weeks. As each plant arrived, we judged it on three criteria and gave it a numerical rating between 1 and 5:

Shipping: How long did it take for the plant to show up? What was the condition of the packaging? Did the plant seem secure? Was the packaging plastic-free?

Plant Quality and Health: How does the plant look? Did it get damaged in transit? Is it healthy, green, and vibrant or chewed up, yellowed, and wilting?

Care Instructions: Did the merchant offer any additional information about how to take care of your new plant? Is there contact information for the company, a way to reach out with questions about plant care (or customer-service complaints)?

Below, four of our favorite places to buy houseplants online.

Best place to buy a cheap (but surprisingly nice) houseplant

Shipping: 5 | Plant Quality: 5 | Care Instructions: 3

Yes, Amazon is an actually excellent place to buy a plant. It’s cheap, it’s fast, and the plant itself looks great. There are several third-party merchants that supply Amazon’s Plants Store, and we went with the snake plant from Costa Farms, because that is where writer David Notis purchased his fiddle-leaf fig tree to great success. And our experience with the snake plant was very similar to his with the fiddle-leaf fig. The Amazon package was the first to arrive, a speedy two days after placing the order, and the cardboard box was well marked with warnings about what was inside and how to best ship it: “Perishable, Rush, Live Plants, Keep From Heat and Frost, Handle With Care.” The plant itself was wrapped in brown paper and supported by two bamboo sticks, and upon pulling it out, it looked fantastic, especially given the price.

However, I wanted to know if this shipping success was due to Amazon or the third-party retailer. It turns out the Florida-based Costa Farms also supplies plants to other large retailers, like Home Depot and Lowe’s. So we ordered a second Costa Farms snake plant from Home Depot, and the result was very different. The package arrived in four days, not two, and though the plant itself looked about as healthy as the one from Amazon, but with some scratches on the top leaves, both the cardboard box and nursery pot were mangled. Plus, the plant from the not-Amazon retailer was about $7 more expensive after tax and shipping.

So it is Amazon that reigns supreme for convenience and cost. The one downside of going this route, however, is that no one’s there to hold your hand once your new plant arrives. There were minimal care instructions, tucked in between the leaves of the snake plant, with tips like, “Low water needs.” (However, there was a second sheet of paper that listed a phone number and email address to contact in case “your plant shows any damage due to shipping delays, cold temperatures, or a rough ride.”) The snake plant also arrived in a plastic nursery pot, which means you’ll have to buy potting soil and a big-enough planter and repot it yourself before you display it.

TL;DR: If you’re looking for a good value, and trying to maximize the amount of plant you’re getting for your money, Amazon is the way to go. But don’t expect any assistance once it arrives.

Some other plants to buy on Amazon

Best place to buy houseplants if you need some help

[Editor’s note: This Snake Plant Zeylanica is currently sold out, but you can join the waitlist to get notified when it’s back in stock. Note that it’s no longer available in a grow pot; it now comes a ceramic planter. The similar Snake Plant Laurenti is still available in a grow pot though, and it is in stock, starting at $24.]

Shipping: 4 | Plant Quality: 5 | Care Instructions: 4

If you’re looking for a little more guidance than what’s offered by retailers on Amazon, or you want to browse a more curated selection of indoor plants, we found the Sill to be a solid, and relatively cost-effective, option. The shipping was about as quick as Amazon, arriving three days after ordering instead of two, but we docked a point for shipping because the plant was sent on its side and was wrapped in plastic bubble wrap. (However, that was still better than the snake plant that we ordered from Greenery NYC, which cost about the same as the plant from the Sill but relied on packing peanuts for protection, a huge downside the cleanliness of the office, even more so than spilled dirt from the sideways Sill’s planter. [Editor’s Note: An earlier version of this story referred to the packing peanuts as styrofoam, but Greenery NYC reached out to say they are made of biodegradable starch. However, it should be noted there was no indication in the packaging that the packing peanuts were not made of styrofoam.]) We were also impressed by the little hand warmers taped to the sides of the planter to keep the roots warm during cold-weather shipping.

The plant itself was cheaper than the one we purchased from Amazon, though about half the size. The main appeal of the Sill over Amazon, however, is the instructions for care, which are detailed and come on a handy piece of card stock. In addition to suggestions on how often to water your plant, there’s guidance to troubleshoot problems and help you diagnose whether you’re overwatering or underwatering your snake plant under the header “Sad Plant Signs.” Like Amazon, the Sill is also a one-stop shop for your plant needs, with planters and other accessories, but unlike Amazon, it’s curated, and you can order a plant potted in one of its stylish pots, one of which, the Dolores, looks very much like the status-y Areaware stacked porcelain planter. And given how nice the snake plant in a nursery pot looked, we’d hope the planted one would be just as hearty.

TL;DR: The Sill is our pick for the person looking for a more full-service plant-buying experience — like a help desk to answer questions or the option to buy a stylish planter — but who doesn’t want to spend too much.

Some other plants to buy from the Sill